New information has come to light as we continued our due diligence in testing the installation of the Utility, verifying that vulnerabilities have been eliminated, and confirming that Adept operations function as intended. Our recent findings necessitated an update to the Mitigation Utility, which we posted to the Synergis Customer Portal on January 6, 2022.
The updated Mitigation Utility package (Critical Security Update Log4j Remediation Tool_Update1.zip) now contains additional steps that must be performed on your Web server(s). Please download this updated package from the Synergis Software Customer Portal. The instructions are updated (beginning on page 6), and the new ZIP file includes version-specific DLLs you will use to apply the additional steps required on your web servers. Again, you must perform these further mitigation steps to remediate Log4J vulnerabilities on your network whether your Adept environment(s) have licensed Adept Web clients or not.
Here is the link to the Log4J Technical Bulletin
The updated Mitigation Utility package (Critical Security Update Log4j Remediation Tool_Update1.zip) now contains additional steps that must be performed on your Web server(s). Please download this updated package from the Synergis Software Customer Portal. The instructions are updated (beginning on page 6), and the new ZIP file includes version-specific DLLs you will use to apply the additional steps required on your web servers. Again, you must perform these further mitigation steps to remediate Log4J vulnerabilities on your network whether your Adept environment(s) have licensed Adept Web clients or not.
Here is the link to the Log4J Technical Bulletin
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$25 Amazon Gift Card Winners:
--Leslie Follows
--Andrew Hallas
--Simon Koh
--Micah Conner
Synergis Software Tee Shirt Winners:
--Peter Parker
--Adam Schettler
--Steve Buchanan
--Don Adams
--Raghuraman Rethinavelu
--Christopher Wood
--Andrew Nyberg
--Jay Lovelady
--Ronald Thompson
--Mike Moffitt
--Brian Cranston
--Bill Beard
--Steven Emborsky
Best Of
Re: Log4J Security Vulnerability
Our teams have completed testing of our mitigation utility. This Technical Bulletin supersedes the earlier bulletin (now removed) that Martha shared at the start of this thread.
Customers may access the Log4J Mitigation Utility from the Synergis Software Customer Portal. It is designed to help you eliminate all currently known Log4J vulnerabilities. Please contact helpdesk if you need any assistance.
Customers may access the Log4J Mitigation Utility from the Synergis Software Customer Portal. It is designed to help you eliminate all currently known Log4J vulnerabilities. Please contact helpdesk if you need any assistance.
We hope the Log4J Mitigation Utility is helpful in your efforts to eliminate Log4J vulnerabilities in your organization.
From all of us at Synergis Software, best regards and best wishes for the Holidays!
Log4J Security Vulnerability
Here is the information from the Product Management team to address the Log4j issue.
MLubow
6
Re: Library vs Folder
Yes, you can create folders and add libraries inside
My recommendation will be to create internal procedure that defines the structure.
Attached is an example of how we organized our Libraries.
Let me know if this helps and answers your question
My recommendation will be to create internal procedure that defines the structure.
Attached is an example of how we organized our Libraries.
Let me know if this helps and answers your question
atoloeva
6
Vault
I wonder about having more than 1 vault to segregate the information per department. What are the repercussions?
jlopez
0
Re: Workflow Steps with Multiple Approvals
Hi - I've added your request as a feature request to PM.
Re: Admin Table Downloads
Hi - so in the desktop, we check for admin changes before any command. My particular approach to this is to select a document, and press F2 (assign document to another user.) (This won't work if the document is OUT or NEW) but it will first check for admin downloads, then bring up the dialog with a list of users to assign the doc to. You can then click cancel (or type escape key) and know that you're up to date.
You don't have to use assign - almost every command will first check - but it's a command that's enabled for most documents most of the time.
Hope this helps!
You don't have to use assign - almost every command will first check - but it's a command that's enabled for most documents most of the time.
Hope this helps!
Posting bugs/defects for admins to see
I feel like I've wasted hours troubleshooting something and then a bit more finally describing and demonstrating it to helpdesk. Then it typically continues that helpdesk will look up some keywords on an internal system and report back (sometimes in minutes) that "Oh, that's already been reported. Shall I add you to that ticket?"
Can we get at least some limited visibility to what has been reported as defects? I'll sign an NDA if necessary to get access to that sort of information if it's easily searchable and filterable by the release.
Anyone else?
Can we get at least some limited visibility to what has been reported as defects? I'll sign an NDA if necessary to get access to that sort of information if it's easily searchable and filterable by the release.
Anyone else?
jtome
6
Re: Acquire checkout from different libraries
Hi - here's my take - I can see the need for the feature request.
If you have "unique filenames" set to "enforce system wide" - it would then be easy to select a bunch of duplicate filenames and do the "acquire checkout."
Without being sure about filenames being unique, the UI would be complicated. The reason for the current UI stems from the need to select which one of possibly many libraries for the file.
I can put such a feature request in - do you have unique filenames system wide turned on? Without that I would consider the feature more complicated to implement.
If you have "unique filenames" set to "enforce system wide" - it would then be easy to select a bunch of duplicate filenames and do the "acquire checkout."
Without being sure about filenames being unique, the UI would be complicated. The reason for the current UI stems from the need to select which one of possibly many libraries for the file.
I can put such a feature request in - do you have unique filenames system wide turned on? Without that I would consider the feature more complicated to implement.